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Re: The application Install.app can't be opened. -1712

New Here ,
Apr 29, 2015 Apr 29, 2015

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I have the same issue

did anybody fixed it ?

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LEGEND ,
Apr 29, 2015 Apr 29, 2015

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A lot more information about your hardware and software is needed.

BOILERPLATE TEXT:

If you give complete and detailed information about your setup and the issue at hand,

such as your platform (Mac or Win),

exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,

your settings in Photoshop > Preference > Performance

the type of file you were working on,

machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

what troubleshooting steps you have taken so far,

what error message(s) you receive,

if having issues opening raw files also the exact camera make and model that generated them,

if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

a screen shot of your settings or of the image could be very helpful too,

etc.,

someone may be able to help you (not necessarily this poster, who is not a Windows user).

Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

http://forums.adobe.com/thread/419981?tstart=0

Thanks!

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Adobe Employee ,
Apr 30, 2015 Apr 30, 2015

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Branching to a separate discussion.

Ekaterinav31134246 the discussion you responded to was from 2013.  If you can please provide specifics regarding the difficulties you are facing it would be appreciated.  Station_two has provided some great suggestions on information which can help the community resolve the error you are facing.

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