Received an error code during installation saying that I'm not connected even though I am.

New Here ,
Dec 26, 2020 Dec 26, 2020

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I actually recieved two errors, the first being error code 206 during installation informing me that my connected device was not connected.  I tried turning off antivirus software but nothing changed.  The other error said that my desktop had compatibility errors, but this is windows so it should work.  Need help, just subscribed.  

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Activation, CC FAQ, Creative Cloud, Installation, New user

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LEGEND ,
Dec 26, 2020 Dec 26, 2020

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In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below.
Since you Can't Edit your original post to remove the Attached screen shot Please include the screen shot you attached to a new reply to this conversation by clicking the Blue Reply button under your original post and use the Insert Photos icon in the tool bar.
The Insert Photos icon is this one in the Tool Bar.


2020-11-19 10_13_55-Pasting images into posts - Adobe Support Community - 11608749.png

Thank you.

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New Here ,
Dec 26, 2020 Dec 26, 2020

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sdeh.PNG

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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The photos is just the error picture.  I'm not familiar with this page, so I didn't know there was a space for photos.  

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Adobe Community Professional ,
Dec 26, 2020 Dec 26, 2020

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What are you trying to install?

Does the compter meet the minimum requirements?

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New Here ,
Dec 26, 2020 Dec 26, 2020

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I'm trying to download Creative Cloud for Adobe, I'm using an Alienware Area 51 computer.  

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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The correct answer thing was an accident sorry.  

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New Here ,
Dec 26, 2020 Dec 26, 2020

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I share wifi with other people, it might be I'm not getting enough signal, I'll check in later if it works.  

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Adobe Employee ,
Dec 28, 2020 Dec 28, 2020

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Zackary, you are on the right track. Error 206 occurs because there was either a problem accessing the necessary servers or the network connection was lost. For more information see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206.

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