Recover deleted account

New Here ,
Mar 28, 2020 Mar 28, 2020

Copy link to clipboard

Copied

Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

TOPICS
Bug, Feature request

Views

2.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Mar 28, 2020 Mar 28, 2020
This is a public forum, not the link to Adobe support -other users here can't help with an account problem Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to...

Likes

Translate

Translate
Adobe Community Professional ,
Mar 28, 2020 Mar 28, 2020

Copy link to clipboard

Copied

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

Never mind. Look at reply above.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

LATEST

I don't know what "deleting my account" means exactly.  Was this some action taken on your computer or online in your account portal?

 

From whom do you obtain your Creative Cloud Plan?  If it comes from the school, contact your school's IT dept for assistance.

 

If you subscribed from Adobe directly, contact Adobe Customer Care.

Please log-in to your account below.
https://account.adobe.com/plans
Scroll down to Contact Adobe on the same page.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines