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Recover deleted account

New Here ,
Mar 28, 2020

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Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

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Bug, Feature request

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Recover deleted account

New Here ,
Mar 28, 2020

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Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

Topics

Bug, Feature request

Views

296

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Mar 28, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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Adobe Community Professional ,
Sep 19, 2020

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Never mind. Look at reply above.

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Adobe Community Professional ,
Sep 19, 2020

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I don't know what "deleting my account" means exactly.  Was this some action taken on your computer or online in your account portal?

 

From whom do you obtain your Creative Cloud Plan?  If it comes from the school, contact your school's IT dept for assistance.

 

If you subscribed from Adobe directly, contact Adobe Customer Care.

Please log-in to your account below.
https://account.adobe.com/plans
Scroll down to Contact Adobe on the same page.

 

Nancy O'Shea, ACP
Alt-Web.com

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