Redeemed my code, but cannot intall with the serial numbers

New Here ,
Nov 01, 2015 Nov 01, 2015

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I have redemed my code for Photoshop Elements & Premier Elements 14. I now have my serial numbers. I have registered them in my Adobe account. When I try to install these programs (with the disc), it says the serial numbers are not correct. What can be done to install these programs? Thanks! Jon

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correct answers 1 Correct Answer

Adobe Employee , Nov 01, 2015 Nov 01, 2015
Please refer to the links below. Invalid serial number errorError "The serial number is not valid for this product" | Creative Suite Hope this will help you. Regards,Anupriya Khare

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Adobe Employee ,
Nov 01, 2015 Nov 01, 2015

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Please refer to the links below.

Hope this will help you.

Regards,

Anupriya Khare

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