Redemption Code "Doesn't seem to be active"

[andrewf2504896]

Please Help -

This was a gift (admittedly from a while ago) and I've tried toady 26/06 to redeem the the Code as I want to use the software.

I don;t have the option to go back to the retailer how can I sort this out? -

I can provide a photo of the card and it's packaging to a trusted Adobe representative.

[Ani*Adobe]

Hi there,

Please private message me the code and I will take a look.

^Ani

[andrewf2504896]

Thank you Ani,

I have messaged you the details requested.

[Ani*Adobe · Accepted solution]

Sure thanks! I have responded back to your PM.

^Ani

[coryiodine]

i'm having the same issue