Reinstall CS4 missing or broken disc

New Here ,
Oct 31, 2020

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I have CS4 Design Premium that I installed several years ago. When my office got moved upstairs to get away from the kids while working from home, I found one of my CS4 discs (personal computer) was missing. Now, I need to reinstall it after having had my laptop fixed and cannot find one of the discs. I do still have the others and the serial number. Is there a way to download that disc?

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Correct answer by John T Smith | Most Valuable Participant

No - For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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Reinstall CS4 missing or broken disc

New Here ,
Oct 31, 2020

Copy link to clipboard

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I have CS4 Design Premium that I installed several years ago. When my office got moved upstairs to get away from the kids while working from home, I found one of my CS4 discs (personal computer) was missing. Now, I need to reinstall it after having had my laptop fixed and cannot find one of the discs. I do still have the others and the serial number. Is there a way to download that disc?

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

No - For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

TOPICS
Installation

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17

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Oct 31, 2020 0
Most Valuable Participant ,
Oct 31, 2020

Copy link to clipboard

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No - For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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