Reinstall Premiere Elements 14

New Here ,
Nov 15, 2020

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Hi,

I bought Premiere Elements 14 in 2016. Now I have a new pc. How can I move my registererd version to my new pc?

 

According to

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

I should be able to download it from my order history.

The product is in the list of registrered products, but not visible in my order history.

It seems that it is not available for download anymore.

 

Another option could be to copy the install files to my new pc. But I don't know where my install files are and how they are named. Does anybody know how the install files are named, so I can search for it?

 

Help!

 

Rianne.

 

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Reinstall Premiere Elements 14

New Here ,
Nov 15, 2020

Copy link to clipboard

Copied

Hi,

I bought Premiere Elements 14 in 2016. Now I have a new pc. How can I move my registererd version to my new pc?

 

According to

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

I should be able to download it from my order history.

The product is in the list of registrered products, but not visible in my order history.

It seems that it is not available for download anymore.

 

Another option could be to copy the install files to my new pc. But I don't know where my install files are and how they are named. Does anybody know how the install files are named, so I can search for it?

 

Help!

 

Rianne.

 

TOPICS
Installation

Views

22

Likes

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Nov 15, 2020 0
Most Valuable Participant ,
Nov 15, 2020

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Adobe has removed ALL public download links for serial number programs
-links are ONLY available to someone who purchased a download from Adobe
.
For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor
.
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number

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