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I use dreamweaver CS5.5, an upgrade from dreamweaver 8. My pc crashed and I lost dreamweaver. When I tried reinstalling it won't install so I'm setting dreamweaver up on my laptop.
On completion, I enter my product number and I'm asked for my previous version Dreamweaver 8. I put that product number in and although correct I'm told it is not a participating product. I was using it for a number of years and have bought add ons for it. So why won't it accpt now? On a PC running windows 7
[Title edited for clarity... Mod]
1st, check to be sure you are entering what Adobe has on file to verify your serial numbers
Find your serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number issues require Adobe help
Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Serial number and activation support (non-CC)
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1st, check to be sure you are entering what Adobe has on file to verify your serial numbers
Find your serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number issues require Adobe help
Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Serial number and activation support (non-CC)