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Remote Access by Help Assistant

New Here ,
Jul 31, 2020

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Can anyone give me advice on giving remote access to my desktop?  I've only just made an account today and I'm having issues with Creative Cloud - but I've already received several error notifications that Adobe has flagged serial numbers as being fake.

 

BUT!  I have only downloaded what I have been prompted to from the site! I am uncertain how I would be directed to download out of date or illegitimate software from the download portal.

 

Right now I am chatting with an assistant and they want to remote access my desktop, and I am already frustrated in general and I'm not in the mood to get scammed tonight.

 

I am having such a bad time with this right now.  Thanks community, for any advice!

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Creative Cloud, Installation, New user

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Remote Access by Help Assistant

New Here ,
Jul 31, 2020

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Can anyone give me advice on giving remote access to my desktop?  I've only just made an account today and I'm having issues with Creative Cloud - but I've already received several error notifications that Adobe has flagged serial numbers as being fake.

 

BUT!  I have only downloaded what I have been prompted to from the site! I am uncertain how I would be directed to download out of date or illegitimate software from the download portal.

 

Right now I am chatting with an assistant and they want to remote access my desktop, and I am already frustrated in general and I'm not in the mood to get scammed tonight.

 

I am having such a bad time with this right now.  Thanks community, for any advice!

Topics

Creative Cloud, Installation, New user

Views

39

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jul 31, 2020

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>Adobe has flagged serial numbers as being fake

 

A Cloud subscription does not use serial numbers... just what did you download?

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Most Valuable Participant ,
Aug 01, 2020

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This assistant - how did you contact him or her? What are you paying each month for creative Cloud? 

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