Renewal

New Here ,
Jan 26, 2021

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I've renewed my account but unfortunately it hasn't updated on my computer. When on Lightroom through my computer, it says I have to renew it even though I already didn't and when I try to renew it, it says there's an errror. I've tried deleting and redown loading the app but it doesn't work. How could I fix this? It says Reference Code: SERVER_ERROR_DUP

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How to, Mac, Problem or error

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Adobe Community Professional ,
Jan 29, 2021

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I found two possible answers here:
https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop-server_e...

https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-mobile-cannot-re...

This error (i.e. SERVER_ERROR_DUP) is caused by trying to manage your subscription from two different purchase sources.

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