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Repeatedly receiving Error code 191

New Here ,
Aug 06, 2020

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I have been unable to update the Creative Cloud app that controls everything. I can update and install individual apps. My IT department has tried and they cannot resolve this either. Sometimes if I hit retry it gets farther. Once I got to 98 percent. 

I have uninstalled, used repair tool to both repair and uninstall.

Followed every option I have seen regarding Administrative permissions and many other things.

 

Does anyone have a way to help?

 

Thaks much,

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Creative Cloud, Installation

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Repeatedly receiving Error code 191

New Here ,
Aug 06, 2020

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I have been unable to update the Creative Cloud app that controls everything. I can update and install individual apps. My IT department has tried and they cannot resolve this either. Sometimes if I hit retry it gets farther. Once I got to 98 percent. 

I have uninstalled, used repair tool to both repair and uninstall.

Followed every option I have seen regarding Administrative permissions and many other things.

 

Does anyone have a way to help?

 

Thaks much,

Topics

Creative Cloud, Installation

Views

21

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 06, 2020

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