Repeatedly receiving Error code 191

New Here ,
Aug 06, 2020 Aug 06, 2020

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I have been unable to update the Creative Cloud app that controls everything. I can update and install individual apps. My IT department has tried and they cannot resolve this either. Sometimes if I hit retry it gets farther. Once I got to 98 percent. 

I have uninstalled, used repair tool to both repair and uninstall.

Followed every option I have seen regarding Administrative permissions and many other things.

 

Does anyone have a way to help?

 

Thaks much,

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Creative Cloud, Installation

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correct answers 1 Correct Answer

Most Valuable Participant , Aug 06, 2020 Aug 06, 2020

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Most Valuable Participant ,
Aug 06, 2020 Aug 06, 2020

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