School account not able to login

New Here ,
May 12, 2020 May 12, 2020

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Screen Shot 2020-05-11 at 8.11.32 am.png

I have a school account and everytime I try to log into anthing related to adobe it redirects me to this page. How do I fix this?

 

 

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Activation billing and install

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Adobe Employee , May 12, 2020 May 12, 2020
Hi Lily,   Sorry to hear about your experience. You may check the status of your membership on https://account.adobe.com/ I'd recommend contacting your institution and checking with them if they've given access to you.   Also, I am moving this discussion to Get Started community for expert help.   Regards, Ashutosh

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Adobe Employee ,
May 12, 2020 May 12, 2020

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Hi Lily,

 

Sorry to hear about your experience. You may check the status of your membership on https://account.adobe.com/

I'd recommend contacting your institution and checking with them if they've given access to you.

 

Also, I am moving this discussion to Get Started community for expert help.

 

Regards,

Ashutosh

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