Seems to be a problem accessing a critical file/directory during Photoshop download process

New Here ,
Apr 20, 2020

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i got my free trial and can not download photoshop at all it says seems to be a problem accessing a critical file/directory during download

 

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Creative Cloud, Installation

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Seems to be a problem accessing a critical file/directory during Photoshop download process

New Here ,
Apr 20, 2020

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i got my free trial and can not download photoshop at all it says seems to be a problem accessing a critical file/directory during download

 

{Thread renamed & moved by moderator}

TOPICS
Creative Cloud, Installation

Views

71

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Apr 20, 2020 1
Adobe Employee ,
Apr 20, 2020

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Hi there,

Sorry to hear about the error during the download process of Photoshop. Could you please check this community thread and let us know if it helps? https://community.adobe.com/t5/get-started/problem-accessing-a-critical-file/td-p/8472707?page=1

Regards,
Sahil

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