Highlighted

Serial number not working for CS5 InDesign on Mac OS X High Sierra

New Here ,
May 05, 2020

Copy link to clipboard

Copied

I have CS6 without InDesign, and CS5 original full version CD with InDesign and were working on my Mac OS X Yosemite, I updated my iMac to High Sierra 10.13.6. I installed CS6 which doesn't have InDesign and working fine with the serial number. I installed CS5 InDesign from Creative Suite 5 Design Premium CD which has it's own serial number and shows a green check mark for the serial number during installation, but when I launch InDesign it ask me for serial number and display this "This serial number is not valid for this product"

Please let me know if you can check and validate the serial number.

Thank you,

Tony

TOPICS
Activation, Installation

Views

199

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Serial number not working for CS5 InDesign on Mac OS X High Sierra

New Here ,
May 05, 2020

Copy link to clipboard

Copied

I have CS6 without InDesign, and CS5 original full version CD with InDesign and were working on my Mac OS X Yosemite, I updated my iMac to High Sierra 10.13.6. I installed CS6 which doesn't have InDesign and working fine with the serial number. I installed CS5 InDesign from Creative Suite 5 Design Premium CD which has it's own serial number and shows a green check mark for the serial number during installation, but when I launch InDesign it ask me for serial number and display this "This serial number is not valid for this product"

Please let me know if you can check and validate the serial number.

Thank you,

Tony

TOPICS
Activation, Installation

Views

200

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2020 0
Most Valuable Participant ,
May 05, 2020

Copy link to clipboard

Copied

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0