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Serial Number unlock

New Here ,
Jul 30, 2020 Jul 30, 2020

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Dear sir, madam,

 

Would you please be so kind to unlock my Adobe Photoshop Lightroom 6 serial number, I forgot to deactivate the serial number from my old PC.

 

Many thanks

 

Isaac

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correct answers 1 Correct answer

Community Expert , Aug 01, 2020 Aug 01, 2020

LR 6 is no longer supported.  If you manage to get through by chat, tell the agent you need the activation count reset.  That's all they can help you with.  Good luck!

 

================
Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the very latest versions of these great products:

  • Photoshop and Photoshop on iPad
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website
  • Spark with premium features
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

...

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Community Expert ,
Jul 30, 2020 Jul 30, 2020

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This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
Aug 01, 2020 Aug 01, 2020

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LR 6 is no longer supported.  If you manage to get through by chat, tell the agent you need the activation count reset.  That's all they can help you with.  Good luck!

 

================
Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the very latest versions of these great products:

  • Photoshop and Photoshop on iPad
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website
  • Spark with premium features
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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