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After downloading adobe Xl I get error: serial number you provided is valid but a qualifing product could not be found on this computer.
That means you have an upgrade, so you need to...
A - have the previous version installed
B - provide the previous serial number during install of the upgrade
Thanks, I contacted customer service like someone said they had to do and they are going to issue a new serial number.
That message means that you are installing an upgrade version.