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Sign-in - Constant requests for login

New Here ,
Mar 23, 2020

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I get 12-15 requests to sign in to Creative Suite, Indesign and Acrobat Pro. I've repaired, and then uninstalled and re-installed to no avail.

I'm tearing my hair out.

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Sign-in - Constant requests for login

New Here ,
Mar 23, 2020

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I get 12-15 requests to sign in to Creative Suite, Indesign and Acrobat Pro. I've repaired, and then uninstalled and re-installed to no avail.

I'm tearing my hair out.

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Mar 23, 2020 0
Adobe Community Professional ,
Mar 23, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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Mar 23, 2020 0
New Here ,
Mar 23, 2020

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Thank you!

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Mar 23, 2020 0
Contributor ,
Mar 23, 2020

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If you have windows, go to start>search for windows credential manager. Delete all Adobe related entries there. 

 

If you have Mac, go to Go>Utilities>Keychain Access and delete all adobe related entries. 

 

Then open and sign in to the creative application. See if it works.

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Mar 23, 2020 0
New Here ,
Mar 23, 2020

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I don't show a single reference to Adobe in the credential manager. Could this be my problem?

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Mar 23, 2020 0
Contributor ,
Mar 23, 2020

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Mar 23, 2020 0
New Here ,
Mar 23, 2020

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Yep - I've tried, but thanks. Any other solutions you can think of?

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Mar 23, 2020 0