Copy link to clipboard
Copied
I've both a new computer and I'm trying to install creative cloud in it. But everytime I attempt to login I receive the following message:
An unknown error has occurred. Here's the error code if you want to contact customer support
5b5ad35e-e2dd-4c94-91a0-ef90bc3159b8
Copy link to clipboard
Copied
Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc
Copy link to clipboard
Copied
It turns out it was a server issue.