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Sign In Error

Community Beginner ,
May 06, 2020 May 06, 2020

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I've both a new computer and I'm trying to install creative cloud in it. But everytime I attempt to login I receive the following message: 

An unknown error has occurred. Here's the error code if you want to contact customer support

5b5ad35e-e2dd-4c94-91a0-ef90bc3159b8

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Creative Cloud

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LEGEND ,
May 06, 2020 May 06, 2020

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Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

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Community Beginner ,
Sep 11, 2020 Sep 11, 2020

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It turns out it was a server issue.

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