Sign in error

New Here ,
Nov 04, 2020 Nov 04, 2020

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Hi. I'm having trouble with signing in adobe. (Not this account)

Not only creative clouds, but also I cannot sign in on the website.

I used to use my school enterprise ID, and it worked well about a month ago, but when I try to sign in with my school ID, the message says:

NameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration.

How can I fix this error?

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Creative Cloud, New user

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Adobe Community Professional ,
Nov 04, 2020 Nov 04, 2020

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I would contact the school administrtator.

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New Here ,
Feb 15, 2021 Feb 15, 2021

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Hello, I'm having the same problem! If you fixed the problem already, can you share how have you done it?

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