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Software bought in 2014 - Adobe Photoshop and InDesign

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Aug 19, 2020

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Hello, I bought these two programs in 2014, I have been using them without an issue. Now we got a new Computer, and the link does not allow me to download it.  I went to my account, and they are no longer there? what should I do?

 

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. Original media (disks or downloads) you received at purchase and a way to read them. 
2. A legitimate serial number for that particular version, language and platform (Win/Mac).
3. An older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Don't even try it. Either downgrade your OS or buy modern, compatible 64-bit software.

NOTE 3: Adobe removed the CS updaters. Your product may not work properly without the updates.

NOTE 4: Legacy Creative Suite is discontinued & unsupported. Use it at your own risk.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

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Download and install, How to, Import and export

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Software bought in 2014 - Adobe Photoshop and InDesign

New Here ,
Aug 19, 2020

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Hello, I bought these two programs in 2014, I have been using them without an issue. Now we got a new Computer, and the link does not allow me to download it.  I went to my account, and they are no longer there? what should I do?

 

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. Original media (disks or downloads) you received at purchase and a way to read them. 
2. A legitimate serial number for that particular version, language and platform (Win/Mac).
3. An older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Don't even try it. Either downgrade your OS or buy modern, compatible 64-bit software.

NOTE 3: Adobe removed the CS updaters. Your product may not work properly without the updates.

NOTE 4: Legacy Creative Suite is discontinued & unsupported. Use it at your own risk.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

TOPICS
Download and install, How to, Import and export

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76

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Aug 19, 2020 0
Most Valuable Participant ,
Aug 19, 2020

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Manage your account see if you can download them from you Adobe order history if not contact Adobe this is a user forum not Adobe.

JJMack

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Aug 19, 2020 0
Most Valuable Participant ,
Aug 19, 2020

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Check your backups. For the original downloads. 

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. Original media (disks or downloads) you received at purchase and a way to read them. 
2. A legitimate serial number for that particular version, language and platform (Win/Mac).
3. An older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Don't even try it. Either downgrade your OS or buy modern, compatible 64-bit software.

NOTE 3: Adobe removed the CS updaters. Your product may not work properly without the updates.

NOTE 4: Legacy Creative Suite is discontinued & unsupported. Use it at your own risk.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, ACP
Alt-Web.com

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Aug 19, 2020 1
JJMack LATEST
Most Valuable Participant ,
Aug 25, 2020

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On Windows I would venture to state that there is a lot of life left in CS6.  In CS6  Pen support works can you write the same about PS 2020 version 21.2.2 NO.

JJMack

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Aug 25, 2020 0