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Software going wrong and solution to uninstall it all?

Explorer ,
Mar 02, 2020

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Hi,

 

I post this wondering if this has happened to anyone else. I have the license for the Creative suit and I had installed Photoshop, Premiere, After Effects, Lightroom, Bridge, Camera Raw and Audition. Suddenly, Creative Cloud dissappeared and I cannot install it again, I could not open the latest version of photoshop, and in the previous one Camera Raw cannot apply lens profile correction.

 

I contacted Adobe support several times and the only solution they gave me was to uninstall all Adobe software and Visual C++, to erase all preferences and Adobe folders and then install it all back again. I think this is asbolutely insane and, knowing how instable Adobe software is, I'm afraid to uninstall all because then maybe I won't even be able to work.

 

Has anyone else experienced this out-of-the-blue trouble? Is there any other solution which would not take me ages to implement?

 

Thanks,

 

Miguel

TOPICS
Creative Cloud, Installation

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Software going wrong and solution to uninstall it all?

Explorer ,
Mar 02, 2020

Copy link to clipboard

Copied

Hi,

 

I post this wondering if this has happened to anyone else. I have the license for the Creative suit and I had installed Photoshop, Premiere, After Effects, Lightroom, Bridge, Camera Raw and Audition. Suddenly, Creative Cloud dissappeared and I cannot install it again, I could not open the latest version of photoshop, and in the previous one Camera Raw cannot apply lens profile correction.

 

I contacted Adobe support several times and the only solution they gave me was to uninstall all Adobe software and Visual C++, to erase all preferences and Adobe folders and then install it all back again. I think this is asbolutely insane and, knowing how instable Adobe software is, I'm afraid to uninstall all because then maybe I won't even be able to work.

 

Has anyone else experienced this out-of-the-blue trouble? Is there any other solution which would not take me ages to implement?

 

Thanks,

 

Miguel

TOPICS
Creative Cloud, Installation

Views

109

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 02, 2020 0

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