I am having trouble installing the actual Creative Cloud installer and any other apps won't install either. I have also recently updated my Mac OS to Catalina and primarily use Safari - if this has any significance. I have removed my previous Adobe apps (CS6 - wasn't compatible and wasn't available to download). I'm growing increasingly frustrated and I am not sure what to do at this point. I have tried following similar posts instructions. Regardless, if this post passes the moderators of community guidelines, I would be forever thankful for advice and possible solutions. I've included a screenshot. Thank you again.
Solution: I downloaded the Adobe Creative Cloud Cleanup tool. Applied the cleanup function to All. This deleted any previous files/data from previous adobe apps. I restarted my mac, and successfully installed the installer and the apps I need.
Link to the Adobe Creative Cloud Cleanup tool for both Mac & Windows AND instructions:
I have attempted to download and redownload Creative Cloud Desktop and it locks up at exactly 21.5% complete. I have attempted over the past 7 days. Even removed previous downloads and attempted again. Does anyone have any insight?
I can not install the new version of the creative cloud installer, wich i need to uppdate my Indesign that stoped work with the latest update of Mac OS (Catalina).
Tried everything but it stopes at 21,5% and nothing more happens.
[Title edited for question clarity and future forum search... Mod]
I tried to install creative cloud on my mac for like 20 times now and the installer always stucks at ca. 15% and I just want to install it.