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Stuck on Adobe Install

New Here ,
Jul 01, 2020

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I am trying to install Adobe Elements 2020 on my HP Pavillion laptop with Win 10 ver 1903. When I run Set-up.exe I get stuck with unresizable window as per screenshot below. Any advice? Thank you in advance,

 

Jan "Yan" Kulisek

 

 adobe-install-err.PNG

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Stuck on Adobe Install

New Here ,
Jul 01, 2020

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I am trying to install Adobe Elements 2020 on my HP Pavillion laptop with Win 10 ver 1903. When I run Set-up.exe I get stuck with unresizable window as per screenshot below. Any advice? Thank you in advance,

 

Jan "Yan" Kulisek

 

 adobe-install-err.PNG

TOPICS
Installation

Views

39

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 01, 2020 0
Adobe Community Professional ,
Jul 02, 2020

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Here is a discussion of the same problem:
https://community.adobe.com/t5/photoshop-elements/installer-window-too-small/td-p/10147083?page=1

 

In the above case, it was resolved through an Adobe support person doing a remote connection.

Another option is to press the Tab key again and again until it gets to the Continue button.

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