Subscription giving trial expired error

New Here ,
Apr 06, 2020 Apr 06, 2020

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ive bough indesign for a year, and tried to log in but its saying my free trial has expired?!

 

 

 

{Renamed by MOD}

 

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Activation billing and install

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Adobe Employee ,
Apr 06, 2020 Apr 06, 2020

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Hi there, 

 

Sorry to hear about your experience. Please check if you are signed in with the correct email address. You may also try further steps provided on help article https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Hope it helps.

 

I am moving this thread to Get Started community for expert assistance.

 

Regards,

Ashutosh

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