Subscription Price

[Lyvon]

Today I went to activate my subscription on Creative Cloud and saw that it is R$ 69.00 per month. But, when I clicked to register the subscription it went to R$86.00. Can anyone tell me what might have happen?

[John T Smith · Accepted solution]

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

[Nancy OShea · Accepted solution]

Contact Adobe support.  Tell the human agent you want the Student & Teacher discount for Creative Cloud All Apps plan.

https://helpx.adobe.com/contact.html

Important:  Read your Terms very carefully.  The big introductory discount is for the first year only. 

https://www.adobe.com/offer-terms/ccm_ste_offer.html

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