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switching between work and school accounts, should i uninstall, then re download and install?

New Here ,
Aug 13, 2020

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I was on a company account, in the last two weeks was laid off due to COVID-19.

Since I've re-enrolled back in school and I followed the link adobe sent me for a student discount for adobe suite.

 

Question?

Should I uninstall, delete the existing adobe software on my computer then download the software again under my new student login?

Or will the software figure this out on its own.

 

I will be dropped from the company subscription at their next billing cycle, so won't be able to log in with those account credentials any longer, but assume that I'll instead just log in with the student credentials?

Thanks for your feedback in advance.


Frank

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

I would sign OUT of the company account and uninstall and run the cleaner to be sure all account linked information is gone

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then do a fresh install with your new account

Topics

Activation, Installation, New user

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switching between work and school accounts, should i uninstall, then re download and install?

New Here ,
Aug 13, 2020

Copy link to clipboard

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I was on a company account, in the last two weeks was laid off due to COVID-19.

Since I've re-enrolled back in school and I followed the link adobe sent me for a student discount for adobe suite.

 

Question?

Should I uninstall, delete the existing adobe software on my computer then download the software again under my new student login?

Or will the software figure this out on its own.

 

I will be dropped from the company subscription at their next billing cycle, so won't be able to log in with those account credentials any longer, but assume that I'll instead just log in with the student credentials?

Thanks for your feedback in advance.


Frank

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

I would sign OUT of the company account and uninstall and run the cleaner to be sure all account linked information is gone

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then do a fresh install with your new account

Topics

Activation, Installation, New user

Views

21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 13, 2020

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I would sign OUT of the company account and uninstall and run the cleaner to be sure all account linked information is gone

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Then do a fresh install with your new account

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