System Does not meet requirements

New Here ,
Mar 24, 2017 Mar 24, 2017

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Hi guys,

I am trying to download adobe cc but before anything could pop up this message came up instead: This computer does not meet the minimum system requirements for Photoshop. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop.

I have a Mac OS X version 10.7.5  my computer has been updated and i tried all the options given. Someone please help Thank you!

-Alice

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 24, 2017 Mar 24, 2017
you need to upgrade your os.  if your computer hardware is able to handle the upgrade, it's free from apple.

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Adobe Community Professional ,
Mar 24, 2017 Mar 24, 2017

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you need to upgrade your os.  if your computer hardware is able to handle the upgrade, it's free from apple.

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New Here ,
Mar 24, 2017 Mar 24, 2017

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Thank you so much. Will do that now

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Adobe Community Professional ,
Mar 24, 2017 Mar 24, 2017

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you're welcome.

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Contributor ,
Jan 26, 2021 Jan 26, 2021

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What if my OS is up to date? I'm getting this on Windows 10.

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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is it 64 bit?

 

if so, click the start button>type winver>enter and embed* a screenshot of the winver panel.

 

*

kglad_0-1611674585470.png

 

 

 

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New Here ,
Nov 26, 2017 Nov 26, 2017

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Hi,

please assist

I upgraded my PC from a hard drive to a ssd solid state drive

Now I have the same issue

I run Windows 7 Professional

64 bit

I ran Light room and Photoshop CC before this upgrade

What should I do now?

Regards

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Adobe Community Professional ,
Nov 26, 2017 Nov 26, 2017

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Does your computer meet the requirements to install the latest versions?

Minimum System requirements for Cloud Programs... scroll down and check each program

-http://helpx.adobe.com/creative-cloud/system-requirements.html

If you can't install the latest versions, you should be able to install earlier versions

previous versions https://forums.adobe.com/thread/2389056 see reply #3

-and more on previous versions https://forums.adobe.com/thread/2409527 see reply #1

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New Here ,
Nov 28, 2017 Nov 28, 2017

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Thank you so much,

After I downloaded creative loud and downloaded the App's it work

Thank you for your advice

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Adobe Community Professional ,
Nov 26, 2017 Nov 26, 2017

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reinstall your programs by installing the cc desktop app from here https://creative.adobe.com/products/creative-cloud  and using it to install your subscriptions and trials.

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New Here ,
Nov 28, 2017 Nov 28, 2017

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Thank you so much,

After I downloaded creative loud and downloaded the App's it work

Thank you for your advice

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Adobe Community Professional ,
Nov 29, 2017 Nov 29, 2017

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you're welcome.

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