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Tengo un cobro duplicado en mi tarjeta

New Here ,
Jan 07, 2020

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Hola, soy nueva aquí, acabo de comprar mi primer plan y se supone que se cobraría solo el valor mensual pero fue duplicado, se regulizará o qué debo hacer?

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Correct answer by John T Smith | Most Valuable Participant

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https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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Tengo un cobro duplicado en mi tarjeta

New Here ,
Jan 07, 2020

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Hola, soy nueva aquí, acabo de comprar mi primer plan y se supone que se cobraría solo el valor mensual pero fue duplicado, se regulizará o qué debo hacer?

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

Topics

Activation, Installation

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221

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Most Valuable Participant ,
Jan 07, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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New Here ,
Apr 15, 2020

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Ojo que nadie contesta, no hay numero de telefono, tampoco un correo electronico.

Como se solucionan los cobros? 

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New Here ,
Aug 06, 2020

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solo estoy pidiendo ayuda me la podran facilitar 

correo electronico dende pueda escribir y/o numero telefonico donde pueda llamar 

por favor

 

Arquimides Garcia

gracias.......

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Adobe Community Professional ,
Apr 15, 2020

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Use a different web device that supports cookies and does not have script blockers.

Please log-in to your PAID account below with your ID and password.  Ensure your order is what you think it should be.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

 

Nancy O'Shea, ACP
Alt-Web.com

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