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The Adobe Creative Suite 6

New Here ,
Jun 21, 2020

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Hello, I have recently updated the OS to the MacCatalina and since doing so I now can no longer access my adobe suite. The Adobe suite I have is the Creative suite 6. I only downloaded the update last night so was very surpirsed. Can someone help me please, thank you. 

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The Adobe Creative Suite 6

New Here ,
Jun 21, 2020

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Hello, I have recently updated the OS to the MacCatalina and since doing so I now can no longer access my adobe suite. The Adobe suite I have is the Creative suite 6. I only downloaded the update last night so was very surpirsed. Can someone help me please, thank you. 

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Adobe Community Professional ,
Jun 21, 2020

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Creative suite applications will not work on Catalina. Catalina is 64 bit only OS and CS applications have 32 but dependencies. See the following link for more details

https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

 

You have two choices, either downgrade your OS or subscribe to the new Creative Cloud applications.

 

-Manan

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New Here ,
Jun 21, 2020

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Hi Manan, 

 

Thank you for your advice. How can I downgrade my OS and would subscribing to a new creative cloud include and additonal fee?

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Most Valuable Participant ,
Jun 21, 2020

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Adobe Community Professional ,
Jun 21, 2020

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LukeSeymour,

Here's the problem. 

    1. Your discontinued software is no longer supported or updated. 

    2. To keep using outdated Creative Suite, you must revert to an older OS, disconnect from the Internet and NEVER upgrade your computer again.  Obviously not ideal for lots of reasons.

 

Keep Catalina and buy replacement software that's compatible with your new OS.

 

MODERN OPTIONS:
Photoshop or Premier Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription). Bundle includes Photoshop CC, Lightroom CC, Lightroom Classic, 20GB of Cloud storage + mobile apps and online services.
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps Plan (31 + apps & services) for one low monthly price.
https://www.adobe.com/creativecloud/plans.html

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

 

Nancy O'Shea, ACP
Alt-Web.com

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