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The green "check" of The Creative Cloud Files folder on my MacBook has disappeared

Explorer ,
Nov 20, 2019

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For a few days, the green "check" of The Creative Cloud Files folder on my MacBook has disappeared
Anyone have any solution for this problem.
I tried an entry from Ashley_Wagstaffe 2015, but it doesn't work for the new Catalina operating system from Apple / Mac OS
Thank you all

Same for me. The files are syncing but their status displayed in Finder is gone, also the share from the context menu.

iMac 2017 macOS Catalina 10.15.1

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The green "check" of The Creative Cloud Files folder on my MacBook has disappeared

Explorer ,
Nov 20, 2019

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For a few days, the green "check" of The Creative Cloud Files folder on my MacBook has disappeared
Anyone have any solution for this problem.
I tried an entry from Ashley_Wagstaffe 2015, but it doesn't work for the new Catalina operating system from Apple / Mac OS
Thank you all

Same for me. The files are syncing but their status displayed in Finder is gone, also the share from the context menu.

iMac 2017 macOS Catalina 10.15.1

TOPICS
Creative Cloud

Views

418

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Nov 20, 2019 0
New Here ,
Nov 20, 2019

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Not only for my folders but for all the files the green check has gone. Plus the context menu (right click on files) has gone as well. MacBook Pro (Retina, 15-inch, Early 2013). macOS catalina.

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Nov 20, 2019 0
Community Beginner ,
Nov 20, 2019

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Same for me. The files are syncing but their status displayed in Finder is gone, also the share from the context menu.

iMac 2017 macOS Catalina 10.15.1

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Nov 20, 2019 0
Explorer ,
Nov 22, 2019

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same here. sync is working but no green marks and no context menu.

macOs High Sierra

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Nov 22, 2019 0
Explorer ,
Nov 28, 2019

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I must also comment here that the "Creative Cloud Icon" in the Creative Cloud Files Folder has disappeared.
And that in your Adobe Systems profile in
https://www.adobe.com/(your country) /index2.html/ all the resources you have in your account are illuminated, except the Creative Cloud Icon

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Nov 28, 2019 0
Explorer ,
Nov 28, 2019

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I have the same problem too Zeeloop,
I have a MacBook Pro Retina from mid 2015
and I have the same problems that you describe in your post
I have tried to solve it with Adobe Systems Technical Support, without any success. I have returned to reinstall OS Catalina in case it was a library fault. I have also moved this matter to the Creative Cloud Facebook page and await your responses.

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Nov 28, 2019 0
New Here ,
Dec 11, 2019

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NEWS: I just noticed that all the green check marks reappeared today. For no reason, not even any updates were done. Also the right click context menu for accessing creative cloud's «view on website is back again. Abracadabra!

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Dec 11, 2019 0
Explorer ,
Dec 12, 2019

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no changes here. still no green check marks, still no context menu.

macOS High Sierra

Creative Cloud 5.0.0.354

Apps 5.0.0.354

CoreSync 4.3.16.14

CCX Process 3.4.0.90

CC Library 3.6.1.5

no Abracadabra.

no official statement by Adobe support yet.

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Dec 12, 2019 0
Explorer ,
Nov 28, 2019

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Hello again
I bring good news from Adobe Creative Cloud
Follow this link provided by Adobe Creative Cloud
https://community.adobe.com/t5/get-started/creative-cloud-disappears/td-p/8285129

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Nov 28, 2019 0
Community Beginner ,
Dec 01, 2019

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Sorry, not working.

Because the files are syncing, it looks like Creative Cloud can't communicate with Finder, it may be something related to security settings.

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Dec 01, 2019 0
ohmedit LATEST
Explorer ,
Jan 02, 2020

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Jan 02, 2020 0