the plan does not appear on my acount.

New Here ,
Jun 28, 2021 Jun 28, 2021

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I paid the subscrbtion from my mobile but the plan does not appear in my account on my desktop, it is only appear on my mobile and i cant get accese to the programs. what should i do?

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Activation, Creative Cloud, Installation

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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double check your mobile's adobe id.  then use that id from your desktop to check account.adobe.com

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