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The program cannot be missing because MSVCP140.dll is missing from the computer.

New Here ,
Aug 18, 2020

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Help! I do not know what to do

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

To use the latest Creative Cloud apps, you need Windows 10 (1803) or higher.  Adobe dropped support for Win 8 and 8.1

https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

 

System Requirements
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

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The program cannot be missing because MSVCP140.dll is missing from the computer.

New Here ,
Aug 18, 2020

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Help! I do not know what to do

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

To use the latest Creative Cloud apps, you need Windows 10 (1803) or higher.  Adobe dropped support for Win 8 and 8.1

https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

 

System Requirements
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

Topics

Installation

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52

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Adobe Community Professional ,
Aug 18, 2020

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Adobe Community Professional ,
Aug 18, 2020

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Do you have all the latest Windows updates?  I ask because Microsoft usually updates Visual C++ runtime with Windows.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Aug 18, 2020

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I have windows 8 and it

updates automatically, I would not know if

it has the update you mention

Tanks

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Adobe Community Professional ,
Aug 19, 2020

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To use the latest Creative Cloud apps, you need Windows 10 (1803) or higher.  Adobe dropped support for Win 8 and 8.1

https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

 

System Requirements
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

Nancy O'Shea, ACP
Alt-Web.com

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