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This is an illustration question. please Help

New Here ,
Apr 29, 2020

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I paid for the illustration, but it starts with a free trial. Is the illustration I paid for a trial version? Should I pay again in 7 days ?? I don't know what to do with my first payment, please help

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Activation, Feature request, Installation

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This is an illustration question. please Help

New Here ,
Apr 29, 2020

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I paid for the illustration, but it starts with a free trial. Is the illustration I paid for a trial version? Should I pay again in 7 days ?? I don't know what to do with my first payment, please help

Topics

Activation, Feature request, Installation

Views

533

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 30, 2020

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Please take a look here: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

If this doesn't help you have to contact Adobe staff to help (click below).

Because this is a public forum and not the Adobe support. We can't help with payment/account problems.

 

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

 

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html

 

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Most Valuable Participant ,
Apr 30, 2020

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Do NOT pay again. Must solve the problem where Illustrator can’t see your subscription. 

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