• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Timeout Handler not working in AEM 6.4.2

New Here ,
Feb 05, 2020 Feb 05, 2020

Copy link to clipboard

Copied

We have a custom workflow for Activate Later in AEM 6.4.2 which is migrated from AEM 5.6.1 which have the below steps:

1. Create Version- The version is created succesfully

2. Participant Chooser Step: Wait for activation assigned to admin user and have the timeout settings value are as follows:

      a. Timeout Handler: Absolute Time Auto Advancer 

      b. Timeout: Immediate

3. Activate

 

The workflow is stuck in step 2 and is throwing the below warning in the log- 

-Granite Workflow Timeout Queue(com/adobe/granite/workflow/timeout/job)] com.adobe.granite.workflow.core.job.TimeoutHandler WorkItem does not exist: /var/workflow/instances/server0/2020-01-13

 

Even if the workitem node exists in the path mentioned.

We tried giving the permissions to workflow-service user and workflow-process-service user but the same error is coming.

 

Please provide some suggestions.

TOPICS
Feature request

Views

330

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 05, 2020 Feb 05, 2020

There is no forum for that product here
https://experienceleaguecommunities.adobe.com/

Votes

Translate

Translate
Community Expert ,
Feb 05, 2020 Feb 05, 2020

Copy link to clipboard

Copied

LATEST

There is no forum for that product here
https://experienceleaguecommunities.adobe.com/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines