tnstall error 505

New Here ,
Jul 16, 2019 Jul 16, 2019

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i tried method provided by adobe website, still can't work , error 505

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Creative Cloud

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Adobe Community Professional ,
Jul 17, 2019 Jul 17, 2019

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you need a 64 bit computer and the latest win 10 update.

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New Here ,
Jul 17, 2019 Jul 17, 2019

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thx,i already have my system updated, but when i updated creative cloud.....same error 505....

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Adobe Employee ,
Jul 17, 2019 Jul 17, 2019

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嘉璇张38084402, do you have Beyondtrust Powerbroker installed?  If so, then please uninstall this software.  If you do not have Beyondtrust Powerbroker installed, then please verify with your I.T. department or Microsoft that all available Windows updates have been applied.

For more information on Error 505 see Creative Cloud download and install errors .

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New Here ,
Jul 17, 2019 Jul 17, 2019

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really THX, i have all updates and don't have Beyondtrust Powerbroker installed........still 505......i think this problem may not be fixed.....probably some other thing wrong on my pc

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Adobe Employee ,
Jul 17, 2019 Jul 17, 2019

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Thanks for the update, 嘉璇张38084402, and I agree.  The installer is still indicating that required updates to Windows 10 have not been installed by continuing to produce Error 505.  If you do not have an I.T. department available to you, then please work with Microsoft or your computer manufacturer to determine what updates are failing to be applied or not being reported as being installed.

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New Here ,
Jul 17, 2019 Jul 17, 2019

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thx for help..it's 11pm in china, i'll try it tomorrow

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New Here ,
Nov 21, 2019 Nov 21, 2019

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Have you fix this problem? I have the same problem like yours. Error 505.

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New Here ,
Jun 21, 2020 Jun 21, 2020

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https://www.youtube.com/watch?v=0pQSGjRfCuc

heres a video which helped out for anyone needing for error 505;)

Subscribe to to our channel** - https://www.youtube.com/channel/UCkGf_DwdKPTHwmIFyYe0hCA?sub_confirmation=1 How to fix Error Code 505 When Updating Adobe ...

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