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Trial ends before I start?

New Here ,
Feb 26, 2019 Feb 26, 2019

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I just instal creative cloud and try to instal Lightroom Classic CC.

However, it shows "trail ends" and I need to purchase it.

I am confused about this situation.

Anyone have a similar experience or any solutions?

Thank you very much.

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Creative Cloud

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New Here ,
Feb 26, 2019 Feb 26, 2019

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Screenshot 2019-02-27 at 1.49.05 PM.png

I just found this when I first installing creative cloud

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New Here ,
Feb 26, 2019 Feb 26, 2019

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I am using a second hand MacBook Pro, but I have reinstall the OS before I use, will it be a problem?

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Adobe Employee ,
Feb 27, 2019 Feb 27, 2019

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There might be some traces of an old install, so might be a good idea to use the Adobe cleaner tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Feb 27, 2019 Feb 27, 2019

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Did you take the trial before on a different computers?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 08, 2021 May 08, 2021

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Did you solve the issue? I downloaded Creative Cloud and Lightroom Classic today and upon completing the install Lightrrom opened. Lightroom says its trial has expired! Today was the first time I've downloaded either program on any computer. Help?

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