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Trial not even starting

New Here ,
Mar 04, 2019

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Hi

I have signed up to a new account to try a week trial of InDesign and Photoshop only to tell me immediately that the trial had expired. I have tried to sign up with a different email address to see if that was the cause however that didn't work.

I have uninstalled the CC cloud and reinstalled the software just in case and the link was still expired. It would be interesting to know why it is saying that the trial has ended. Has anyone else experienced this problem?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Only 1 trial allowed per computer.  Maybe you had a previous trial that expired.  Or perhaps your computer's internal  clock is not set to the correct date and time.  See link below for more info.

Understand why Adobe trial software expires or ends early

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Creative Cloud

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Trial not even starting

New Here ,
Mar 04, 2019

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Hi

I have signed up to a new account to try a week trial of InDesign and Photoshop only to tell me immediately that the trial had expired. I have tried to sign up with a different email address to see if that was the cause however that didn't work.

I have uninstalled the CC cloud and reinstalled the software just in case and the link was still expired. It would be interesting to know why it is saying that the trial has ended. Has anyone else experienced this problem?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Only 1 trial allowed per computer.  Maybe you had a previous trial that expired.  Or perhaps your computer's internal  clock is not set to the correct date and time.  See link below for more info.

Understand why Adobe trial software expires or ends early

TOPICS
Creative Cloud

Views

485

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 04, 2019 0
Adobe Community Professional ,
Mar 04, 2019

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Only 1 trial allowed per computer.  Maybe you had a previous trial that expired.  Or perhaps your computer's internal  clock is not set to the correct date and time.  See link below for more info.

Understand why Adobe trial software expires or ends early

Nancy O'Shea, ACP
Alt-Web.com

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Mar 04, 2019 0
New Here ,
Mar 04, 2019

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Hey Nancy

The computer is brand new so haven't had a chance to download much yet. Not sure why its not working?

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Mar 04, 2019 0
Community Beginner ,
Mar 28, 2019

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I have this exact same problem today. Never installed a CC version of InDesign on either this computer or any computer with this account, yet upon install, I'm greeted with a message when it opens that this is the last time I can use InDesign as the trial has expired.

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Mar 28, 2019 1
New Here ,
May 17, 2020

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Same here. I have no option but to purchase 😞😞😞

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May 17, 2020 0