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Trial Reset

New Here ,
Jan 01, 2018

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I recently downloaded Adobe Premier Pro CC 2017.  I was unable to work with it long enough to explore the product and want to request a rest on my trial period.  Who do I contact or what is the procedure?

Thank you.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Creative Cloud

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Trial Reset

New Here ,
Jan 01, 2018

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I recently downloaded Adobe Premier Pro CC 2017.  I was unable to work with it long enough to explore the product and want to request a rest on my trial period.  Who do I contact or what is the procedure?

Thank you.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

Topics

Creative Cloud

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12.6K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jan 01, 2018

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As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Adobe Community Professional ,
Jan 01, 2018

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The quickest and easiest way would be to install the 7 day trial on a different computer.

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New Here ,
Apr 05, 2020

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I know. The trial is stupidly short. I couldn't evaluate it in such a short time.

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Adobe Community Professional ,
Apr 05, 2020

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If you need more time, buy it and cancel within 14 days to receive a refund.

https://www.adobe.com/legal/subscription-terms.html

 

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Apr 06, 2020

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If you were looking to buy a car would you pay for a test drive?

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Adobe Community Professional ,
Apr 06, 2020

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That all depends on the car.

 

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

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