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Trojan in Photoshop download file?

New Here ,
Mar 12, 2020

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Hello all! 

 

After downloading Photoshop from what I believe is the official location (https://creativecloud.adobe.com/apps/all/desktop/pdp/photoshop) (I also tried this link as well), I scanned the file in an abundance of caution but noticed that both VirusTotal and hybrid-analysis have marked Photoshop_Set-Up.exe as a malcious file with a fairly high threat score (75/100), indicating that it is a Trojan/wacatac (results in hyperlink).  The same scenario happened with similar but slightly different detections for the Lightroom setup file as well.  I am hoping someone can help clarify some of these results, because, if they aren't truly malicious, these are some pretty serious false positives.

Thanks!

Sylvanex, my apologies for any difficulties that you are encountering. The original file you download is nothing more than a lightweight bootstrapper and does not include the actual installation files for Photoshop CC.  Please verify that your anti-virus software is up to date and then use the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the installation process.

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Trojan in Photoshop download file?

New Here ,
Mar 12, 2020

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Hello all! 

 

After downloading Photoshop from what I believe is the official location (https://creativecloud.adobe.com/apps/all/desktop/pdp/photoshop) (I also tried this link as well), I scanned the file in an abundance of caution but noticed that both VirusTotal and hybrid-analysis have marked Photoshop_Set-Up.exe as a malcious file with a fairly high threat score (75/100), indicating that it is a Trojan/wacatac (results in hyperlink).  The same scenario happened with similar but slightly different detections for the Lightroom setup file as well.  I am hoping someone can help clarify some of these results, because, if they aren't truly malicious, these are some pretty serious false positives.

Thanks!

Sylvanex, my apologies for any difficulties that you are encountering. The original file you download is nothing more than a lightweight bootstrapper and does not include the actual installation files for Photoshop CC.  Please verify that your anti-virus software is up to date and then use the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the installation process.

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Download and install, Problem or error

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Mar 12, 2020 0
Adobe Employee ,
Mar 12, 2020

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Moved to Get-Started.

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Mar 12, 2020 1
Adobe Employee ,
Mar 13, 2020

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Sylvanex, my apologies for any difficulties that you are encountering. The original file you download is nothing more than a lightweight bootstrapper and does not include the actual installation files for Photoshop CC.  Please verify that your anti-virus software is up to date and then use the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the installation process.

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Mar 13, 2020 2
sylvanex LATEST
New Here ,
Mar 13, 2020

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Jeff, thanks for your reply!  That would make sense if it's a bootstrapper that it's appearing as questionable on those scanners, and it's good to be reassured they were the legitimate downloads.  I will use your link to complete the setup then!  Thanks again.

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Mar 13, 2020 1