Trouble with the trial version of PS CC

Sep 05, 2013

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I've already downloaded it once but in the wrong langauge. I deleted it from my PC and now I'm trying to dowload it in the write lang but it sais that it's already updated and there's sa green check mark over it. Besides, it's still in russian for some reason, I need the english version! Help!

Hi ashmerkin5356,

Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the apps.

Regards,

Romit Sinha

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Trouble with the trial version of PS CC

Sep 05, 2013

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I've already downloaded it once but in the wrong langauge. I deleted it from my PC and now I'm trying to dowload it in the write lang but it sais that it's already updated and there's sa green check mark over it. Besides, it's still in russian for some reason, I need the english version! Help!

Hi ashmerkin5356,

Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the apps.

Regards,

Romit Sinha

TOPICS
Creative Cloud

Views

490

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Sep 05, 2013 0
Adobe Employee ,
Sep 05, 2013

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Please follow the instructions as guided in link below:

http://tv.adobe.com/watch/learn-creative-cloud/installing-multiple-lan guages-of-a-desktop-applicati...

This would provide you info on how to download and install multiple language versions of any of the applications included in Creative Cloud.

Regards,

Ashutosh

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Sep 05, 2013 1
Sep 05, 2013

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I've already deleted PS CC, following the instruction of the previous guy here: http://forums.adobe.com/message/5654917#5654917 . My thinking was that I can just dowload the program again in the correct language. But it apears that I can't download it again, there is a green check mark indicating that I alredy have it on my computer. Which I don't, since I deleted it (dah). So, what do I do?

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Sep 05, 2013 0
Adobe Employee ,
Sep 05, 2013

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This is due to the fact that you deleted the Ps app not uninstalled it. So when you try to download it shows you it is already downloaded.

Please check your personal messages and send me the required info.

Regards,

Ashutosh

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Sep 05, 2013 1
Adobe Employee ,
Sep 05, 2013

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Hi ashmerkin5356,

Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the apps.

Regards,

Romit Sinha

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Sep 05, 2013 0