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Troubleshooting FAQ: What should I do if I have trouble downloading or installing Creative Cloud and Creative Cloud Apps?

Adobe Employee ,
Oct 12, 2015

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FAQ: What should I do if I have trouble downloading or installing Creative Cloud and Creative Cloud Apps?

Please see the following links for help troubleshooting download and installation issues:

Check the Creative cloud system requirements

Troubleshoot download problems

Troubleshoot Creative Cloud download and install issues

Troubleshoot install issues with log files

Troubleshooting Creative Cloud Launch

Collecting Log Files

Troubleshoot Creative Cloud apps installation and uninstallation errors with Packager

Please see the following links for help troubleshooting download and installation errors:

Adobe Creative Cloud Desktop App failed to install or Error Code 1

Error downloading, installing, or updating Creative Cloud applications

Creative Cloud Desktop - Installer Failed to Initialize Error-Windows

Error downloading or updating Adobe Creative Cloud apps

If you still need assistance, please post details of your problem on our user forums at:

Downloading and installing from Creative Cloud

Creative Cloud Download & Install

You can see answers to other frequently asked Creative Cloud questions here:

Creative_Cloud FAQ forum

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CC FAQ

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Troubleshooting FAQ: What should I do if I have trouble downloading or installing Creative Cloud and Creative Cloud Apps?

Adobe Employee ,
Oct 12, 2015

Copy link to clipboard

Copied

FAQ: What should I do if I have trouble downloading or installing Creative Cloud and Creative Cloud Apps?

Please see the following links for help troubleshooting download and installation issues:

Check the Creative cloud system requirements

Troubleshoot download problems

Troubleshoot Creative Cloud download and install issues

Troubleshoot install issues with log files

Troubleshooting Creative Cloud Launch

Collecting Log Files

Troubleshoot Creative Cloud apps installation and uninstallation errors with Packager

Please see the following links for help troubleshooting download and installation errors:

Adobe Creative Cloud Desktop App failed to install or Error Code 1

Error downloading, installing, or updating Creative Cloud applications

Creative Cloud Desktop - Installer Failed to Initialize Error-Windows

Error downloading or updating Adobe Creative Cloud apps

If you still need assistance, please post details of your problem on our user forums at:

Downloading and installing from Creative Cloud

Creative Cloud Download & Install

You can see answers to other frequently asked Creative Cloud questions here:

Creative_Cloud FAQ forum

Topics

CC FAQ

Views

5.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more