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Trouboe installing photography package lightroom

New Here ,
Mar 19, 2021 Mar 19, 2021

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Hi, could someone please help me. I'm very new to this ans downright the photography package for first time today! However I've had a spinning blue wheel the entire time (hours) is this correct? Or is this not downloading? Thank you 

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Community Expert ,
Mar 19, 2021 Mar 19, 2021

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You have to download and install the cc desktop app first -> https://creative.adobe.com/products/creative-cloud.

Then use the desktop app to install your apprpriate cc programs/trials

 

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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