Try to update to the French version of Photoshop 22.4 and receive Error 403

Explorer ,
May 13, 2021 May 13, 2021

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Sorry, but PS 22.4 update doesn't works on my Mac (10.14.6), error 403...

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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Community Beginner ,
May 15, 2021 May 15, 2021

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Hi, me too, same problem !... 😞

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New Here ,
May 15, 2021 May 15, 2021

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Same problem since 3 days, Photoshop can't be upgraded (to 22.4) on mac OS 10.15.7 (MAC BOOK PRO, FRENCH)

 

I try to uninstall Creative Cloud, then re install it I turned off autoupdate ...

 

No solutions are working

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New Here ,
May 15, 2021 May 15, 2021

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Exactly the same issue for me (also in French).

I have tried also tried other solutions without any success. Only reinstaalling an older versin works.

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New Here ,
May 15, 2021 May 15, 2021

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idem pour moi depuis trois jour 

 

 

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Community Beginner ,
May 15, 2021 May 15, 2021

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Pareil ! Sur deux machines différentes…

 

Le plus drôle c'est que sur une des deux, Photoshop est installé, fonctionne mais n'est même plus reconnu par le Cloud qui me propose donc de l'installer ; à chaque essai, un échec.

 

C'est usant…

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New Here ,
May 15, 2021 May 15, 2021

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Bonjour, 

même probleme pour moi pour le moment sur un Imac avec le dernier OS sans solution pour le moment.

Espérons une correction d'Adobe ou de Apple.

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Adobe Community Professional ,
May 16, 2021 May 16, 2021

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It seems that's a bug in the latest update.

Please take a look here: Update PS 22.4 error 403 | Adobe Photoshop Family

 

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New Here ,
May 17, 2021 May 17, 2021

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Bonjour,

Idem de mon côté comme tout le monde donc.

Surprenant de constater qu'il n'est pas possible de rapporter facilement un dysfonctionnement au support technique, et qu'aucune communication claire ne soit faite sur ce problème général pour nous éviter de perdre du temps ...

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Community Beginner ,
May 17, 2021 May 17, 2021

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Bonsoir,
Le problème semble maintenant résolu, j'ai pu faire l'update sur mes deux machines.

 

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New Here ,
May 17, 2021 May 17, 2021

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Bonsoir,

 

je confirme, c'est OK maintenant ... va savoir pourquoi .... Bref 😞

 

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