Trying to contact support for weeks

[sara5C67]

It's been weeks and days trying to contact someone for support as I couldn't solve the problem just following the instruction given (traying multiple times). It's absurd that there is no way to chat or call for support, not even chatting with a robot, to get your problems fixed!!

Anyone with suggestions on how to contact Adobe employees??

Thank you. 

[kglad]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

or call, https://helpx.adobe.com/contact/phone.html

[Jeff A Wright]

Sara, to add to Kglad's response, please sign in under the e-mail address associated with the software or service you are attempting to use. There are no active memberships assigned to the e-mail address you used to post to this public discussion forum.