Trying to contact support for weeks

New Here ,
Jun 04, 2021 Jun 04, 2021

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It's been weeks and days trying to contact someone for support as I couldn't solve the problem just following the instruction given (traying multiple times). It's absurd that there is no way to chat or call for support, not even chatting with a robot, to get your problems fixed!!

 

Anyone with suggestions on how to contact Adobe employees??

 

Thank you. 

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Adobe Community Professional ,
Jun 04, 2021 Jun 04, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1622810010081.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

or call, https://helpx.adobe.com/contact/phone.html

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Adobe Employee ,
Jun 07, 2021 Jun 07, 2021

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Sara, to add to Kglad's response, please sign in under the e-mail address associated with the software or service you are attempting to use. There are no active memberships assigned to the e-mail address you used to post to this public discussion forum.

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