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any help?
Change the setup file compatibility mode to Windows 7 and run the setup file and check.
Right click on Installer file and select properties option.
Then click on Compatibility tab .
Set the OS to Windows 7 and check.
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see if you can update your os or ie and correct that.
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Sorry, no success:
I can only chose compatibility with any other OS older then Win7. Seams logic to me as the actual OS is Win7...
🙂
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I have exactly the same problem - I bought the package via Amazon. My Windows 7 OS is up to date and meets all the requirements. However, I also get the same eror: "Windows Vista not supported".
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Change the setup file compatibility mode to Windows 7 and run the setup file and check.
Right click on Installer file and select properties option.
Then click on Compatibility tab .
Set the OS to Windows 7 and check.
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Thanks for your help. However, it did not help. But I have found the solution - it is pretty easy, I just had to go to the directory "Win Support files" and open the set up file. Now it works.
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in what directory was 'win support files'?
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In the root directory. So basically you just open the CD in your explorer and then you will have a few files and only one directory.
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and there was another setup.exe in the win support files directory that you clicked?
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Yes. (name of file: "Set-up.exe)
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thank you.
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it really seems to work. thanks
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this is not on my disk
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please talk to me like I am a 5 year old, I am lost
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I do not have the win support on my disk
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Are you unable to activate Lightroom using serial number or unable to Sign in?
Please mention exact error message you are getting . also operating system and its version , windows 7 or 8....??
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Windows 7 ,,, error incorrect Serial number Trying to load Lightroom 6
Sent from my T-Mobile 4G LTE Device
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I am NOT at my computer right now I'll get all the information for you tomorrow
Sent from my T-Mobile 4G LTE Device
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Follow below steps :
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
%programdata%
Example screenshot:
It will open ProgramData folder. inside locate Adobe folder.
Navigate to Adobe > Lightroom.
Open Lightroom folder and delete all files inside ,
Then launch Lightroom 6 and enter serial number,
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I am at my computer. I am in the folder that is Adobe program data.
Sent from my T-Mobile 4G LTE Device
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There is no Adobe Lightroom folder
Sent from my T-Mobile 4G LTE Device
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There is an acrobat folder, Adobe PDF , ALM , set up , Updater 5
Sent from my T-Mobile 4G LTE Device
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In this case , better to contact Adobe Technical Support, they can even remote access your computer and check with the issue.
Use the same link I provided earlier , contact Adobe Support .
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I used that link and a guy named Amin said he could not help me ... to purchase a newer adobe Tony Sibley
TSPM Property Management
tony_sibley@yahoo.com619-9811419
From: Brucgovn <forums_noreply@adobe.com>
To: Tony Sibley <tony_sibley@yahoo.com>
Sent: Wednesday, August 5, 2015 10:16 PM
Subject: trying to install lightroom 6 on windows 7 keep gettin os requirement not met windows vista not supported
trying to install lightroom 6 on windows 7 keep gettin os requirement not met windows vista not supported created by Brucgovn in Creative Cloud Download & Install - View the full discussionIn this case , better to contact Adobe Technical Support, they can even remote access your computer and check with the issue. Use the same link I provided earlier , contact Adobe Support . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7834272#7834272 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7834272#7834272 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. |
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hmm , and the reason for not helping?