trying to install lightroom 6 on windows 7 keep gettin os requirement not met windows vista not supported

[miraclec56428622]

any help?

[Guest]

Can you tell me where to find Installer File?  I have the same issue with it telling me I have Vista when I have Windows 7 with Service Pack 1.

[Govardhan.V]

Stacie, did you changed compatibility mode and tried?

Installer File :

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

[larsr95797660]

Thanks brucegovn!

Summary, how I finnally could solve the problem:

1. rename C: > Program files(x86) > Common Files > Adobe > Caps .    where the only file there was media_db.db (not caps.db, after successfully installed, the new db file is named pdb.db):

this solved the problem with the corrupt first installation

2. start set-up.exe from the directory "Win support files":

This solved the problem that installer (setup.exe in the root directory) could not verify Win7

[Govardhan.V]

Hey Tony, you are welcome .,

Glad to hear that you had solved the issue

Is everything working properly now ?

[Guest]

I did not get it working and I gave up dealing with it. I just decided to use another program

Sent from my T-Mobile 4G LTE Device

[David__B]

Moving to DISU forum as thread is not related to Creative Cloud

[rogerr39094507]

Thanks everyone. It works

[rodulfoa74123497]

Thanks hannesk53173720 on your comment about going to Win Support / Set up......  I had the same issue too!  It's now working!   

[marke6936394]

Where is the installer file located to change to the correct operating system?  thanks for your help

[marke6936394]

Unable to find installer file to change to the correct operating system.  I am going to return the product, I purchased it at Best Buy.

[cabrill]

Thank you. It worked.

[thierryl68456587]

thank you,

change to win support files directory and click on the exe file worked fine for me

[mikebum]

Having the same problem, and nobody's solutions worked for me...Windows 7, Service Pack 1, All updated.  Still, no success.  There isn't a "Compatibility" Tab when I right click the installer either.  PLEASE HELP.

[tonya55485460]

YESSSS!!! Thank You!!!!

[Nabraas6000]

Hio