trying to install lightroom 6 on windows 7 keep gettin os requirement not met windows vista not supported

New Here ,
May 04, 2015 May 04, 2015

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any help?

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correct answers 1 Correct Answer

Adobe Community Professional , May 07, 2015 May 07, 2015
Change the setup file compatibility mode to Windows 7 and run the setup file and check.Right click on Installer file and select properties option.Then click on Compatibility tab .Set the OS to Windows 7 and check.

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New Here ,
Aug 01, 2015 Aug 01, 2015

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Can you tell me where to find Installer File?  I have the same issue with it telling me I have Vista when I have Windows 7 with Service Pack 1.

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Adobe Community Professional ,
Aug 01, 2015 Aug 01, 2015

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Stacie, did you changed compatibility mode and tried?

Installer File :

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

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New Here ,
Aug 09, 2015 Aug 09, 2015

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Thanks brucegovn!

Summary, how I finnally could solve the problem:

1. rename C: > Program files(x86) > Common Files > Adobe > Caps .    where the only file there was media_db.db (not caps.db, after successfully installed, the new db file is named pdb.db):

this solved the problem with the corrupt first installation

2. start set-up.exe from the directory "Win support files":

This solved the problem that installer (setup.exe in the root directory) could not verify Win7

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Adobe Community Professional ,
Aug 09, 2015 Aug 09, 2015

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Hey Tony, you are welcome .,

Glad to hear that you had solved the issue

Is everything working properly now ?

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Explorer ,
Aug 09, 2015 Aug 09, 2015

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I did not get it working and I gave up dealing with it. I just decided to use another program

Sent from my T-Mobile 4G LTE Device

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Adobe Employee ,
Sep 03, 2015 Sep 03, 2015

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Moving to DISU forum as thread is not related to Creative Cloud

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New Here ,
Oct 22, 2015 Oct 22, 2015

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Thanks everyone. It works

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New Here ,
Feb 05, 2016 Feb 05, 2016

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Thanks hannesk53173720 on your comment about going to Win Support / Set up......  I had the same issue too!  It's now working!   

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New Here ,
Mar 11, 2016 Mar 11, 2016

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Where is the installer file located to change to the correct operating system?  thanks for your help

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New Here ,
Mar 11, 2016 Mar 11, 2016

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Unable to find installer file to change to the correct operating system.  I am going to return the product, I purchased it at Best Buy.

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New Here ,
Mar 21, 2016 Mar 21, 2016

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Thank you. It worked.

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New Here ,
Apr 01, 2016 Apr 01, 2016

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thank you,

change to win support files directory and click on the exe file worked fine for me

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Having the same problem, and nobody's solutions worked for me...Windows 7, Service Pack 1, All updated.  Still, no success.  There isn't a "Compatibility" Tab when I right click the installer either.  PLEASE HELP.

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New Here ,
Apr 10, 2018 Apr 10, 2018

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YESSSS!!! Thank You!!!!

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New Here ,
Jul 25, 2020 Jul 25, 2020

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Hio

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