Unable to download Creative cloud

New Here ,
Jun 21, 2021 Jun 21, 2021

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Hi, 

I am unable to download the creative cloud app on my mac. The download always freezes at 1.5%. I have tried removing the apps and tried downloading it again, facing the same issue again. 

Any suggestions would be appreciated. 

Thank you. 

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Crash or freeze, Download and install, How to, Mac, Problem or error

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Hi @Harish Suthar 

 

I've moved this from Photoshop where you posted to Download & Install.

 

~ Jane

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


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