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Unable to download transactions history for over 2 years- getting fed up

New Here ,
Jun 04, 2020 Jun 04, 2020

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Adobe used to send emails of paid invoices which was great.

 

Then they changed the system and one had to download the transaction history, however, for over 2 years I have not been able to download because it just doesn't download in PC, Mac book pro, Ipad pro, chrome or safari.

The hassle is that I have to request the history every time I want the invoices, which they will do, however I have to explain myself ALL the time,  it's just ridiculous that Adobe is happy to take my money but give a crap service.

 

Yes, the customer service can email it to me upon request, but they have not bothered to resolve the issue. ARRRRGGGGHHHHH, it's just a waste of my time to keep contacting them.

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Community Expert ,
Jun 04, 2020 Jun 04, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

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