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Unable to install Creative Cloud on a Chromebook

New Here ,
Sep 04, 2020

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So I want to download photoshop on my Chromebook, but for some reason, instead of just letting me download it like normal, it's asking me to send a link to my email. For starters when this email comes up, it appears as a draft with no-one's email adress written in the adress bar - even though it says that Adobe will send ME the email. So I thought, okay maybe I need to put myself in the adress bar and send it to myself.

So I did that. But when I click on the linked now sent to myself, it sends me straight back to the page that says 'we'll email you a link so you can download easily'.

 

Im stuck in a weird loop, please help!

EleniOneil, I am very sorry but there are very few mobile Android apps available. To fully use your Creative Cloud membership you will need a computer running Windows or macOS. For more information see https://helpx.adobe.com/creative-cloud/system-requirements.html.

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Unable to install Creative Cloud on a Chromebook

New Here ,
Sep 04, 2020

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So I want to download photoshop on my Chromebook, but for some reason, instead of just letting me download it like normal, it's asking me to send a link to my email. For starters when this email comes up, it appears as a draft with no-one's email adress written in the adress bar - even though it says that Adobe will send ME the email. So I thought, okay maybe I need to put myself in the adress bar and send it to myself.

So I did that. But when I click on the linked now sent to myself, it sends me straight back to the page that says 'we'll email you a link so you can download easily'.

 

Im stuck in a weird loop, please help!

EleniOneil, I am very sorry but there are very few mobile Android apps available. To fully use your Creative Cloud membership you will need a computer running Windows or macOS. For more information see https://helpx.adobe.com/creative-cloud/system-requirements.html.

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Sep 04, 2020 0
Adobe Employee ,
Sep 04, 2020

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EleniOneil, I am very sorry but there are very few mobile Android apps available. To fully use your Creative Cloud membership you will need a computer running Windows or macOS. For more information see https://helpx.adobe.com/creative-cloud/system-requirements.html.

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Sep 04, 2020 1
Most Valuable Participant ,
Sep 04, 2020

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Each app in Creative Cloud has system requirements, you need to check them. To cut a long story short almost all the apps are for Mac and Windows. That's why it sends you an email, so you can open the email on a supported computer and download it there.

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Sep 04, 2020 1
Adobe Community Professional ,
Sep 04, 2020

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Photoshop won't work on a Chromebook.  Sorry.

 

Nancy O'Shea, ACP
Alt-Web.com

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Sep 04, 2020 1